Contact Acorn Stairlifts

At Acorn Stairlifts, we value your feedback and enquiries. If you have any comments, we’d love to hear from you! On this page, you can find all the details you need to contact Acorn Stairlifts, alternatively Call FREEPHONE: 1800 300 812

Servicing & Repairs

Aftercare is a top priority for us here at Acorn. We want to make sure that all our stairlift users are 100% happy with our stairlifs.

Great News!
New Contact Option.

We would love to hear your feedback regarding your Acorn Stairlift!

Acorn Club is now the fastest way to contact us. Sign into your account and select the green contact button at the top righthand of your account to send in your feedback instantly to Acorn.

With Acorn Club, each customer will be able to view all of their stairlift information, all in one place. Purchase warranty, view invoices, contact a representative, making an easy experience for each Acorn Stairlift owner.

Learn more about Acorn Club. Go to Acorn Club


If, in the unlikely event there is a problem with your lift, our dedicated help desk is just a phone call away.

FREEPHONE:
1800 224 000

Complaints Procedure

At Acorn, we always aim to do our best but unfortunately there may be times when things do not go according to plan.

If you have a complaint about any part of our service, please see our complaints procedure.

Find out more

Acorn FAQ's

You can find out lots of information about Acorn and our products in our popular Frequently Asked Questions section.

Find out more

Get In Touch

1/3
2/3
3/3

Why choose the world's most innovative stairlift?

Learn what our happy stairlift owners say...

If you want to know how an Acorn Stairlift can transform your life, don't take our word for it
— see what our customers have to say…

"I have never written a testimonial for a company before, however I have been so impressed by the service of Acorn Stairlifts staff that I had to send a note of appreciation for the efficient, knowledgable, kind and speedy service. They helped me by working hard to get a lift ordered and fitted in such a short time, therefore assisting my ill husband to return home. I would not hesitate to recommend this company to anyone."

B Ney, St Ives, NSW

"We would like to thank all representatives involved in the recent installation of our stairlift. We found them to be most courteous and efficient and we are extremely happy with the end result of the installation."

J & J Solomon, Newport, NSW
Read more customer stories